September eighteen, 2014 at four:38 pm I was involved in an motorcycle incident and my motorcycle is in currently being fixed I'm ashamed at just how long it will take to get sections for the motorcycle when I can car preset by now shame on you fellas for getting so lengthy when she bought her income you don’t seem to treatment and I learn that really sad
My concern is, how is a little female imagined to maintain the bicycle upright and Look at the oil by herself. For a bike that is certainly qualified for smaller folks, the motor enterprise didn’t Consider this just one as a result of. When the oil mutual be checked With all the bike absolutely upright, then there should be a Middle stand on each and every one of them.
April 22, 2016 at seven:eighteen pm will everyone around let me know Should you be acquiring issues with your street 750. I posted a touch upon the corperate Web-site on Oct fifteen, 2015 about my street 750. now it has 3800 miles on it, they have carried out every little thing they could to it and it can be sitting down for the Harley seller right now. nevertheless just shuts off in the middle of site visitors. they alter the plugs not two months back. ran superior for three days and begins cutting off once again. I talked to a guy yesterday which has a street 750. he advised me that he can be sitting down in a crimson mild and it might just die that he would have to duck walk it for the aspect from the highway. he also reported that it much too shear the timeing vital at five hundred miles following he acquired it.,… I was Pretty much strike by a car coming out of labor sooner or later very last Monday in the event the bicycle just Minimize off on me…. the saterday just before that it Lower off on me at a light-weight Once i was turning, received it began back again then shut off again inside of about 20 yards. termed Harley then and was advised to provide it up there where it has been sence Tuesday. have contacted Harley assist repeatedly relating to this. they inform me that if I trade it in I'd have a 3800.
“ An entire not enough issue or want to do the appropriate matter. Widespread feeling? Courtesy? I’m positive if Matt or anybody before Matt had reported, Okay give him $700 and they could articulate The rationale to you personally or the one that should approve it, there would not are actually any dilemma. The resolution was basic and obvious still Every person in consumer treatment missed it or simply truly didn't treatment. So I bring it to you personally Mr Levatich. How would you are feeling should you had been me? What would you have anticipated? I would gladly make a visit to sit down and talk head to head with both you and your customer treatment team due to the fact that’s how strongly I experience concerning this. The products was mis represented, The components counter was sick educated, Tech Support was erroneous in its information costing myself and also the dealership important time And that i did every thing which i was asked to complete by Harley, in great religion and what did I get in return? Insulted, supplemental expenditures and an make an effort to bully me into accepting the insulting supply. I choose to thank you for your time and effort and aid with this particular make any difference. However it may well seem to be smaller and insignificant within the day-to-day plan of items within your organization, it is actually neither to These of us who invest in and experience your solution. We work flat out just as you need to do. Time and expense are equally as worthwhile to us as They are really for you. We do assume the same courtesy and respect that you just hope. You count on honesty and loyalty from the employees. We count on honesty and loyalty from Harley. I acquired neither. I sit up for Listening to from you and achieving a satisfactory resolution to my challenge.
On 9/twenty five/2017, I placed my initially contact to Harley Customer care. I was linked with Dominique who transferred me to Debbie. It absolutely was a 20 moment conversation the place I explained all of the problems I had been going through Along with the solution and anything that had been accomplished to that time in time. Debbie defined to me that she would explore my scenario with her supervisor and acquire back again to me.
We ended up also told we could hold out until a district consultant checked out it, Nevertheless they were being revamping this process and there is no district Reps any place click here in America at this time and not sure when there can be. Do they Assume we've been stupid. I see an deal with for Corporate in Milwaukee. Why can’t we provide it up there in stead of having the fairing off, sending it to them and being forced to wait until finally they really begin to see the tape. Don’t they rely on their sellers? Why is customer service so crappy with Harley Davidson. We invested above $twenty five,000 for this bicycle, Now we have it financed with them but however we're taken care of like we don’t know just about anything. It is so obvious that there is a piece of tape among the paint and obvious coat. But These are only likely by shots which unfortunately don’t display the true difficulty Plainly. I wish to discuss with someone that thinks out of your box instead of by procedures. Let's bring the bicycle up so we can show you!!!!!!
Then Once i identified as again, compelled to wait 30 minutes on maintain, the customer support rep I complained way too insinuated which i was a liar by complaining about remaining hung up on! If this is the type of assist I really should hope just after spending roughly 90k on motor cycles and equipment than possibly I really should take into consideration a new brand loyalty!
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“then to compound issues this motorcycle, to me is not really even 90 days aged†the ingredient fails and Huntington Beach front Harley Davidson only problem is finding cleaver solutions to screw me from my hard-earned income.
If Here is the style of unbelievably weak customer care and treatment I'm to obtain from Harley-Davidson before the delivery of my Fat Boy, I dare not hazard a guess as to how poor the immediately after sales service may be which may just irk me to alter my opinion about Harley-Davidson and cancel the scheduling of my Harley-Davidson Extra fat Boy.
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deductible) I was charged an extra $250. The seller claimed ESP wouldn’t authorize the extra labor & primary oil. I contacted ESP and was advised they don’t police the seller And that i really should talk to them. I told them I spoke towards the vendor at size plus they however refused to regulate the repair order. I did not ask for any added or costlier areas earlier mentioned what ESP at first approved. To obtain our bike back again, we had no selection but to pay for the things they demanded! Now, for many explanation, its as much as me to implement ESP’s rules.
High definition is an excellent American Group or not less than it use to be. This is a massive insult for your heritage and if This is actually the route your dealers and firm is heading in I sit up for your demise.